Frequently Asked Questions
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VHS, VHS-C, MiniDV, and DVDs.
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Click Start My Order, fill out the order form, and I’ll confirm drop-off or mail-in instructions by text or email.
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Yes. Originals are returned unless you tell me you do not want them back.
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Text or call: 803-526-7362
Email: info@lovelegacytransfers.com
You can also message Love Legacy Transfers on Facebook or Messenger.
We usually respond quickly. -
$20 per tape (up to 2 hours). Additional hours are $5 each. Optional add-ons include USB flash drives, DVD copies, and extended cloud storage.
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You will receive MP4 video files by Google Drive link included free for 60 days. Optional add-ons include USB flash drives, DVD copies, and extended cloud storage..
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No. There is no charge for blank or unplayable tapes.
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Local drop-off orders are typically 3–7 days. Mail-in orders are usually about 2 weeks.
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Digital backups are kept for 30 days after delivery.
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No. Google Drive delivery is included free for 60 days. Optional USB flash drives are available for $10 each.
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Yes. You can request titles like “Christmas 1999” or “Family Vacation.” If you’re not sure, I can label them simply and clearly for you.

